Privacy Policy

Last Updated: January 2026

Introduction

PlateContext ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website platecontext.info (the "Site"). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Essential Cookies

We use only essential cookies that are strictly necessary for the basic functionality of our website. These cookies enable core features such as remembering your cookie consent preference. We do not use analytics, advertising, or tracking cookies.

Contact Form Data

When you submit our contact form, we collect:

  • Your name
  • Your email address
  • The content of your message

This information is collected solely to respond to your inquiry and is used for no other purpose.

How We Use Your Information

We use the information we collect only for the following purposes:

  • To respond to contact form submissions and inquiries
  • To maintain basic website functionality through essential cookies
  • To comply with legal obligations

What We Do Not Do

We explicitly do not:

  • Track your browsing behavior across our site or other websites
  • Use analytics or measurement tools to profile visitors
  • Collect personal data for marketing purposes
  • Share, sell, or rent your personal information to third parties
  • Use your data for advertising or commercial purposes
  • Create user profiles or conduct behavioral analysis
  • Install third-party tracking cookies or pixels

Data Storage and Security

Contact form submissions are stored securely and are accessible only to authorized personnel who need to respond to inquiries. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain contact form data only as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Typically, this means:

  • Active correspondence: retained during the conversation period
  • Closed inquiries: retained for up to 12 months for reference purposes

Cookie consent preferences are stored in your browser's local storage and remain until you clear your browser data or withdraw consent.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request that we limit how we use your data
  • Right to Data Portability: You can request your data in a commonly used format
  • Right to Object: You can object to our processing of your data
  • Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details provided below.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: For essential cookies and contact form submissions
  • Legitimate Interests: For responding to inquiries and maintaining records
  • Legal Obligation: Where required by UK law

Third-Party Services

We do not use third-party analytics, advertising networks, social media plugins, or tracking services. Our website is self-contained and does not transmit your data to external parties except as may be legally required.

International Data Transfers

Your data is processed and stored within the United Kingdom. We do not transfer personal data outside the UK or European Economic Area.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:

PlateContext
18 Sycamore Lane
Bristol, BS6 5RT
United Kingdom

Email: [email protected]
Phone: +44 7821 947 305

Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk
Helpline: 0303 123 1113